A new report reveals that major social media platforms are failing to prevent online hatred and threats against LGBTQ users.
According to the findings, the majority of LGBTQ adults have experienced harassment on Facebook, Instagram, TikTok, Twitter, and YouTube.
GLAAD, one of the world’s largest LGBTQ media advocacy organizations, conducted and released the study on Wednesday.
They discovered that 84% of LGBTQ adults believe there are insufficient safeguards on social media to prevent harassment.
The Gay, Lesbian, and Straight Alliance for Equality (GLAAD) assert that tech companies are not transparent enough about how they respond to online hate and how frequently they remove posts or accounts that harass LGBTQ users.
The report graded the policies and actions the platforms have implemented regarding LGBTQ issues, taking into account characteristics such as whether the platforms block discriminatory advertisements or permit their users to publish their pronouns on their profiles.
Twitter and TikTok, for instance, prohibit intentionally misgendering or deadnaming an individual. Facebook and Instagram owner Meta stated that it removes similar posts upon request.
GLAAD discovered that every platform failed, scoring below 50 on a possible 100-point scale. TikTok received the lowest score of 42 out of 100.
All of the social media platforms mentioned in the GLAAD report have policies designed specifically to protect LGBTQ users from being harassed, threatened, or discriminated against on account of their identity by other users.
However, GLAAD has urged platforms to disclose their training methods for content moderators and to be more forthcoming about the number of accounts and posts they have removed for violating hate speech rules.
Jenni Olson, the senior director of social media safety at GLAAD, told Euronews, “These platforms do have the tools to solve these problems, but they choose not to because it reduces their profit.”
“We seek accountability that will compel these corporations to prioritize public safety over profits. With the Digital Services Act, it is exciting to see that the European Union is making progress on this issue. We hope that the United States will get there eventually “She stated,
The Digital Services Act will impose a set of obligations and rules for online platforms’ accountability.
Certain forms of targeted advertising, including those based on sensitive data such as race, sexual orientation, and religious beliefs, will be prohibited beginning in 2023.
A YouTube spokesperson told The Associated Press that hateful or violent speech directed at LGBTQ community members is prohibited.
“Over the past few years, we’ve made substantial strides in our ability to swiftly remove offensive and harassing content. This work is ongoing, and we appreciate GLAAD’s thoughtful comments.”
TikTok stated in a statement that it is working to create an “inclusive environment.” “for every user
A Twitter spokesperson also stated that the company was discussing the findings of the report with the media advocacy organization.
Jenni Olson stated, “It is important to recognize that when specific groups of people are targeted based on their identity, this affects the entire society.”